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Wednesday, December 17, 2014

Part 3 : Information Gathering

 Learning objectives :
  • Recognize the value of unobtrusive methods for information gathering.
  • Understand the concept of sampling for human information requirements analysis.
  • Construct useful samples of people, documents, and events for determining human information requirements.
  • Create an analyst’s playscript to observe decision-maker activities.
  • Apply the STROBE technique to observe and interpret the decision-maker’s environment.

Unobtrusive methods  :

  • Insufficient when used alone
  • Multiple methods approach
  • Used in conjunction with interactive methods

 


Sampling :

  • A process of systematically selecting representative elements of a population
  • Involves two key decisions:
  1. What to examine
  2. Which people to consider

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